FAQ

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

Each piece at Sarcex Art Studio is meticulously handcrafted in Central America, from conception to final execution. This manual process involves careful attention to detail at every stage, ensuring a truly one-of-a-kind creation. The creation of each piece typically takes several days, depending on the complexity and current stock status.

No, since each piece is handmade, slight variations in color, texture, and shape may occur. These differences add value and authenticity, making each work unique.

Yes, we offer customization options to meet your specific preferences. This includes modifications in design, colors, and materials. Custom pieces may take a bit longer to create based on the details of your request.

To prolong the life of your creation, avoid direct and prolonged exposure to sunlight or extreme humidity. Clean your piece with a soft, dry cloth.

Due to the unique and handmade nature of our products, availability may vary. Some pieces are limited editions or exclusive commissions and may not be available for immediate restocking. If an item is not in stock, the creation process usually takes a few days, with an estimated completion time provided upon order.

You have two options: You can choose from a selection of ready-made artworks that are handcrafted and available for immediate purchase, or you can place a custom order, known as a commission, where we work closely with you to bring your unique vision to life. Whether you prefer something already created or want something tailored just for you, we're here to make it happen.

For custom artworks, the creation process typically takes between 2 to 6 weeks, depending on the complexity and size of the piece, before it’s ready for shipment. If you purchase one of our ready-made artworks, the processing time is much shorter; once payment is received, the piece will be carefully packaged and shipped within 3-5 business days. Shipping times vary depending on the destination: North America: 5-10 business days Europe: 7-15 business days Other regions: Times may vary, but we will use the most reliable and cost-effective shipping option available.

Yes, we ship worldwide. Shipping costs and delivery times vary depending on the location. We will provide you with all the necessary information once your order is ready to ship.

Yes, we accept modifications within a reasonable time frame after the project has started. However, significant change requests may affect the delivery time and could incur additional costs.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.